Compassionate Care, Tailored Support
At Serve Homecare, we have been dedicated to providing exceptional care and support since July 2019. Our mission is to empower individuals of all ages to maintain their independence and continue living comfortably in their own homes. We take pride in delivering compassionate, high-quality care that enhances well-being and improves quality of life.
We support a variety of funding options, including Private, Direct Payment, and Personal Budget, as well as clients receiving support through Hertfordshire County Council’s Adult Care Services. No matter your circumstances, we are here to provide the care you and your loved ones deserve.
Our Vision
At Serve Homecare, we are committed to building a sustainable and innovative model of care that serves the local community. By integrating technology, best practices, and professional expertise, we ensure that every individual receives personalized support with dignity, respect, and choice.
By choosing Serve Homecare, you are helping us bring this vision to life. We actively involve both our dedicated care team and valued customers in shaping our services, ensuring continuous improvement and excellence in everything we do. Their insights, experiences, and feedback drive our commitment to delivering the highest standards of care.
Why We Do What We Do
We are passionate about making a meaningful difference. Seeing how our services provide an extra lease on life for individuals and their families drives our unwavering commitment to delivering compassionate, person-centered care. We believe in positive change, continuous improvement, and making every day better for those we serve.
Let us support you or your loved ones with care that truly makes a difference.
At Serve Homecare, we take pride in delivering high-quality, person-centered care that is tailored to your unique needs. Our commitment to excellence is reflected in everything we do:
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We provide personalised care plans designed to meet your specific needs, ensuring comfort, dignity, and independence.
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We continuously assess and adjust care plans to ensure they align with your goals and evolving requirements.
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Our team is highly trained, caring, and committed to delivering the highest standard of support.
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We maintain regular communication with our staff, customers, and their families to ensure a seamless care experience.
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We invest in continuous training, development, and support to empower our care professionals.
At Serve Homecare, we are dedicated to creating a supportive, respectful, and high-quality care environment for everyone we serve.
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We value input from our staff, clients, and their loved ones, using their insights to improve our services.
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Our services undergo regular monitoring, auditing, and quality checks to maintain the highest standards of care.
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We promote an inclusive, respectful environment where everyone is treated with dignity and fairness.
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We operate with honesty, confidentiality, and professionalism in all aspects of our service.
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We encourage open dialogue, allowing staff and clients to share concerns, feedback, or innovative ideas.
Our Commitment to Exceptional Care
We adapt to your needs
At Serve Homecare, our priority is you. We understand that every individual has unique requirements, which is why we provide flexible, person-centered care tailored to your lifestyle.
Our approach ensures that care is delivered how and when you need it, giving you the support, independence, and peace of mind you deserve. Whether your needs change over time or require adjustments, we are here to adapt, listen, and respond—ensuring your care always aligns with your preferences and well-being.
Your care, your way—because you deserve nothing less.
We are always close by
At Serve Homecare, we are proud to be a local home care provider based in Stevenage and North Hertfordshire. Since our founding in 2019, we have been dedicated to serving our community with compassionate, high-quality care.
Being local means we are always nearby, ready to provide personalized support when you need it most. With a deep understanding of our locality, and a strong commitment to those we serve, we ensure our clients receive reliable, responsive, and professional care—right at home.
Your community is our community, and we’re here for you.
Safety & Confidentiality
Your safety and confidentiality are our highest priorities at Serve Homecare. We are committed to providing care that is not only compassionate and professional but also secure and discreet.
All our carers undergo rigorous training and are fully qualified with the Care Certificate, ensuring they have the skills, knowledge, and ethical understanding to deliver care with dignity, respect, and professionalism.
You can trust us to provide a safe, confidential, and high-quality service—giving you and your loved ones complete peace of mind.
CQC Approved
At Serve Homecare, we are proudly regulated by the Care Quality Commission (CQC)—the independent regulator of health and social care in England.
This means our services meet the highest standards of safety, quality, and professionalism, ensuring you receive reliable, person-centered care you can trust.
Your well-being is our priority, and we remain committed to delivering compassionate, high-quality care that meets and exceeds regulatory standards.