About Us
Serve Homecare has been operating since July 2019, providing care and support in the community to a range of client groups and adults of all ages to maintain their independence and to remain in the comfort of their own homes.
We support various funding groups with care and support, whether this is Private, Direct Payment or Personal Budget, we also support customers through Hertfordshire County Councils Adult Care Services meaning whatever your situation we can offer services to you and your loved ones.
Serve Homecare's vision is to serve the local community and build a sustainable model of care where all users can receive personal care and support in their own homes, through the use of technology, innovative processes and professional care and support. By choosing Serve Homecare you are contributing to making this vision a reality, our service promotes dignity, respect, independence, and choice. We support our care team to shape our service and to continuously improve the exceptional model of services we deliver.
Seeing the extra lease of life these services provide to its users and support networks, is the reason we’re so passionate about what we do and our consistent approach to change for the better.
At Serve Homecare
we pride ourselves on
Providing tailor-made & person-centred care packages bespoke to your needs.
Regularly reviewing the care provided to ensure it meets your needs and achieves the aims and objectives set out by you at the initial assessment.
Providing highly trained staff who are caring, compassionate and committed.
Communicating regularly with our staff, customers, and their family.
Continuous training, development, and support for our staff
Encouraging feedback from our staff, our clients, their family, friends and representatives.
Regular monitoring, auditing and quality checks of the service delivered.
Promoting equality and diversity.
Conducting ourselves with honesty, transparency and confidentiality.
Having an open-door policy for staff and clients to raise concerns or introduce new ideas.
Life-Changing Care:
Hear from our satisfied users
High-quality homecare putting you
at the heart of our service.
We adapt to your needs
The core of our service is about meeting your needs and requirements the way and time you need.
We are always close by
We are a local home care provider, based in Stevenage, North Hertfordshire. Founded in 2019.
Safety & Confidentiality
Your Safety and Confidentiality are our highest priorities. All Carers go through robust training and are qualified with the Care Certificate.
CQC Approved
We are regulated by Care Quality Commission the independent regulator of health and social care in England.